Snail PDRN Recovery Cream contains 0.1% high-purity French snail mucin filtrate and 0.1% high-purity liposome PDRN. Combining the restorative power of organic snails from the pristine regions of France with the regenerative efficacy of salmon-derived PDRN, it delivers an ultimate repair formula.
With a soft and delicate texture, the cream penetrates deeply into the skin to enhance radiance, elasticity, and hydration, providing comprehensive care for dryness, sagging, and early signs of aging.
When used together with the triple-function beauty device (microcurrent, vibration, and LED), it further activates ingredient absorption, amplifies firming and repair effects, and helps the skin regain youthful glow and resilience.
















TONYMOLY Hong Kong Beauty Device After-Sales Service
Warranty Period & Service Coverage
For beauty devices purchased at TONYMOLY Hong Kong stores or the TONYMOLY Hong Kong official website, customers are entitled to the following service:
Within 12 months from the date of purchase, if the device malfunctions under normal use, customers may enjoy free replacement service upon presenting a valid purchase receipt.
Exclusions (Not Eligible for Replacement Service)
- The purchase date exceeds 12 months.
- Failure to provide a valid purchase receipt.
- Products not purchased from TONYMOLY Hong Kong stores or the official website.
- Damage or malfunction caused by improper use, accidental damage, or poor storage (e.g., dropping, water damage).
- Wear and tear of appearance or parts due to battery replacement or usage (e.g., scratches, deformation, discoloration).
- Damage or malfunction caused by natural disasters (e.g., fire, earthquake, flooding).
- Products that have been modified, disassembled, or had parts replaced without authorization or by a third party.
PAY ATTENTION To protect your personal information& policy, The SFHK APP is undergoing a security upgrade. Starting from 14 Apr 2025, the SFHK APP pickup notification function & QR code have already replaced SMS messages. Please download the official "SF-Express" Application to obtain the latest parcel updates. Customers can enable push notifications on your mobile devices to avoid missing delivery reminders, and can also track the real-time status of your shipments within the SFHK APP. |
*Ship-out time may be delayed due to New Year & Public Holiday. Thank you for your cooperation. *
TONYMOLY HK arrangement:
Normal day: 2 Business days.
Sale Product / Period: 2-7 Business days
SF Express delivery:
Standard Delivery Time: 2-5 Business Day
*After shipping out, Customers can check the real-time status of their shipments from "Tracking" function on SFHK's official website and SFHK APP individually.
No SMS messages will be sent out from the SF Express or TONYMOLY.
For further enquiries, please ask the SF Service Centre. (2730 0273, 08:00-20:00)
https://htm.sf-express.com/hk/en/
Additional fee may cost if pick-up overtime. (Available for SF stores& SF lockers)
1. Pick up at SF Business Stations or SF Stores
The customer chooses to pick up the shipment at SF Business Station or SF Store, and fails to complete the pickup within the first 2 days* after the shipment arrives at the selected address and put on shelf at the selected address, will be charged for SF Retention Service Fee for every 1 day*. The cost will be accumulated every day.
*The number of day(s) is/ are calculated from Monday to Friday. Saturdays, Sundays and public holidays are excluded.
2. Pick up at SF Lockers
The customer chooses the SF Locker and fails to complete the pickup within the first 24 hours after the courier successfully dispatched to the locker. An accumulative fee of HK$10 will be charged for every 24-hour as a unit thereafter.
*Pay Attention. If customer fails to pick up on time by providing the wrong phone number, the extend pick-up fee will be borne by the customer.***
